faq

1. What products do you sell?

We offer pet food, toys, accessories, grooming products, and more for dogs, cats, and small pets.

2. How long does delivery take?

Orders are usually delivered within 2–7 working days, depending on your location.

3. Do you offer Cash on Delivery (COD)?

Yes, COD is available on selected products and locations.

4. Can I return a product?

Only unused and unopened items can be returned.
Food, treats, grooming and hygiene items are non-returnable.

5. What if I receive a damaged or wrong item?

Contact us within 48 hours with an unboxing video, and we will replace or refund it.

6. How do I contact customer support?

You can reach us via WhatsApp, email, or Instagram.

7. Do you ship everywhere in India?

Yes, we deliver across India wherever courier service is available.

8. Is my personal information safe?

Yes, your data is kept secure and never shared with third parties.